Terms of service

1. Access & Account

  • Age Requirement: You must be of legal age of majority or have permission for minor dependents to use the platform under your supervision.

  • Information & Security: You guarantee that all provided details (email, shipping, payment) are accurate. You are solely responsible for maintaining account confidentiality, and accounts cannot be sold or transferred.

2. Products & Orders

  • Representation: Product colors and descriptions may vary depending on screen settings. Descriptions and available quantities are subject to change or cancellation without notice.

  • Order Acceptance: Placing an order constitutes an offer that is only accepted upon confirmation and payment processing. Purchases are strictly for personal use, not commercial resale.

  • Modifications & Returns: Order cancellations or changes cannot be guaranteed once accepted. Returns are subject to the Refund Policy.

3. Pricing & Shipping

  • Pricing: Prices and promotions are subject to change without notice. The applicable price is the one displayed at checkout (excluding taxes and shipping unless stated otherwise).

  • Delivery: Estimated delivery times are not guaranteed. Risk of loss and title transfer to you once items are handed to the carrier.

4. Intellectual Property

  • All content (logos, text, images, designs) is owned by StitchSass and protected by law.

  • Usage is strictly limited to personal, non-commercial purposes. Reproduction or use of trademarks without written consent is prohibited.

5. Third-Party Tools & Links

  • External Tools: Provided "as is" without warranties or liability.

  • Third-Party Links: StitchSass is not responsible for the content, accuracy, or privacy practices of external websites linked on the platform.

6. Shopify Relationship

  • The store is hosted on Shopify, but sales are made directly with StitchSass.

  • Shopify bears no liability for sales transactions, and users release Shopify from related claims.

7. User Feedback

  • Any submitted ideas, reviews, or suggestions grant StitchSass a royalty-free, perpetual, global license to use them for any purpose without compensation or confidentiality obligations.

8. Errors & Prohibited Uses

  • Errors: StitchSass reserves the right to correct typographical errors, pricing mistakes, or inventory inaccuracies, including canceling affected orders.

  • Prohibited Actions: Unlawful use, transmitting malware, spamming, scraping data, or circumventing security measures is prohibited.

  • Automated Agents: AI tools or software bots must clearly identify themselves in their user-agent string and cannot bypass CAPTCHAs or security systems.

9. Termination & Legal Liability

  • Termination: Accounts may be suspended or terminated at any time for policy violations.

  • Disclaimer: Services and products are provided "as is" and "as available" without any express or implied warranties.

  • Limitation of Liability: StitchSass and Shopify are not liable for any indirect, incidental, or consequential damages.

  • Indemnification: You agree to indemnify StitchSass and Shopify against any claims arising from your breach of these terms.

10. General Terms

  • Governing Law: Governed by the laws of the jurisdiction where StitchSass is headquartered.

  • Policy Changes: Continued use of the platform after updates are posted constitutes acceptance of the revised Terms.

  • Contact: Reach support anytime at support@stitchsass.com.